Water Damage Restoration Services in Kent, WA

Fast, reliable, and local – Restora offers expert water damage restoration in Kent with 24/7 emergency response and experienced technicians.

Onsite in 1 hour
Free estimates
Insurance experts
Industry-certified
/About us/

Founded by Veterans with a passion for service

When disaster strikes at home in Kent, you need a restoration company you can truly trust. Restora Services is proud to be based right here in Kent – this is our home turf, and we treat our customers like neighbors. Here’s why Kent homeowners and businesses turn to us for water damage emergencies.

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Hometown Rapid Response

Our headquarters is in Kent, so we’re always just minutes away from any call in the city.

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24/7 Response Time

We quickly take action to limit damage and restore your property.

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Community Commitment

We’re a Kent-born business that cares about our community. Restora is Veteran-owned and built on values of integrity, service, and excellence.

/Testimonials/
5.0
25+ reviews

As a Kent-based company, our reputation in the local community is everything. We’re proud to share some feedback from our customers, as well as the credentials that set us apart:

“I had an outstanding experience”

It takes real industry knowledge and a deep understanding of the system to successfully challenge an insurance company, and Restora proved they have both.

Robert N.

“Restora did a great job”

Their team came in 2 hours after our emergency call and got to work immediately. They were professional, easy to work with, and answered our questions.

Vera F.

“Fast and easy to work with.”

I had a lot of water damage resulting from a leaky water heater. Fortunately we were able to get help from Restora Services in time to avoid any mold.

Wes J.

“Wonderful experience”

The Restora team helped me navigate a tough water emergency and I would definitely use them again.

Greta S.

“Can’t recommend enough!”

A pipe broke in my house and flooded the kitchen - Restora came in and fixed the issue quickly and made the entire process seamless. Great service and customer care.

Jesse C.

“I highly recommend them”

I had an excellent experience with Restora after a water damage incident in my home. Their team was professional, responsive, and thorough in their work, ensuring that every corner was addressed.

Allison M.

“I couldn't be happier”

hey were very responsive, professional, and knowledgeable about every step of the restoration process.

Adam K.

“Awesome group of folks”

Also a big plus they’re a veteran owned business! Awesome group of folks and incredible customer service.

Patrick B.
/Process/

Our Process

When you call Restora for water damage in Kent, we move quickly to bring your property back to normal. Our step-by-step process ensures nothing is overlooked:

Step 01

Emergency Response

The moment you contact us, our Kent-based crew is mobilized. We offer 30-60 minute response times within Kent city limits for urgent water damage. Upon arrival, we first ensure safety (checking for electrical hazards, etc.) and then stop the source of water if it’s still leaking. Quick action in this first stage is key to preventing additional damage.

Step 02

Detailed Damage Assessment

Next, we conduct a thorough inspection of all affected areas. Using moisture detection tools, we find not just the obvious wet spots but also any hidden water intrusion (in walls, under flooring, etc.). We’ll explain the extent of the damage to you and outline a tailored restoration plan. This assessment is documented for your insurance as well.

Step 03

Water Removal & Drying

Our team immediately gets to work on water extraction, removing standing water with powerful pumps and vacuums. We then set up a professional drying system. High-capacity dehumidifiers and air movers run continuously to pull moisture out of structural materials. Throughout this process, we monitor humidity and moisture levels daily. We also move and protect your furniture and belongings, and dispose of any debris or unsalvageable materials. Our goal is to dry everything to industry standards as fast as possible, which usually takes a few days for most water damage jobs.

Step 04

Cleaning & Mold Prevention

As part of mitigation, we clean and sanitize the affected areas. This includes antimicrobial treatments to prevent mold and odor. If any mold has already started, we address it through safe remediation practices. We ensure the space is not only dry but also clean and safe for your family. We’ll also check adjacent rooms or areas to ensure water didn’t spread unnoticed.

Step 05

Insurance & Updates

We keep you and your insurance company informed at each stage. We document everything – moisture readings, photos of damage, inventory of damaged items – and share these with your insurer to facilitate the claim. We often bill the insurance directly, so you don’t have to pay out-of-pocket and wait for reimbursement. You’ll get regular updates from our team about progress and what to expect next.

Step 06

Contact us

Once drying and cleaning are complete, we move into the restoration phase. We will repair or replace any building materials that were removed. This can include installing new drywall, flooring, or cabinets, repainting walls, and making sure the affected area looks as good (or better) than it did pre-loss. Finally, we do a walkthrough with you to ensure everything is repaired to your satisfaction. We don’t consider the job done until you’re happy with the result.

By following this comprehensive process, we make sure that no moisture is left behind and no detail is overlooked. Our Kent customers can expect effective, efficient service, from the initial emergency call to the final rebuild. We know it’s our responsibility to not only fix the damage but also to support you through a difficult time with clear communication and genuine care.

/How To/

What to Do if You Have a Water Damage Emergency in Kent

Stop the Water Flow

Find the source of the water and stop it if possible. For a plumbing failure, turn off your main water valve. For appliance leaks, shut off the supply valve to that appliance. In case of a roof leak or rainwater intrusion, try to cover the leak point with a tarp or bucket to limit additional water coming in.

Call Restora (Kent’s Local Response Team)

Once the immediate water flow is stopped or controlled, call us right away. We’re here in Kent and can dispatch our crew immediately to help. Our 24/7 emergency number will get you directly to our team. The faster we can get our professional drying equipment and technicians on site, the more we can mitigate the damage. Early intervention can often save hardwood floors from warping, keep a small leak from turning into a mold problem, and reduce reconstruction needs.

Protect Your Belongings (If Safe to Do)

While waiting for our team to arrive, you can take some steps to protect your property if it’s safe. For instance, you might carefully move electronics, artwork, or important documents to a dry area. If a leak is dripping through a ceiling, move furniture away from under it and use a bucket to catch water. If in doubt, wait for our crew; we will help move and protect belongings when we get there.

Document the Damage

If you have a phone or camera handy, take some pictures of the situation early on. Snap photos of the standing water, wet walls or cabinets, and any damaged items. This documentation will be useful for insurance purposes. Don’t worry about getting everything. Your safety comes first and our team will also document upon arrival.

Don’t Delay Drying

Remember that in as little as a day, clean water can turn into a mold-friendly environment. Within 48 hours, you might see mold growth begin on damp drywall or carpet. That’s why calling in professionals promptly is key. Our team will bring industrial drying equipment and start the dry-out process immediately.

Restora team unloading equipment from van.
/FAQs/

How quickly can you arrive at my property in Kent during an emergency?

Do you provide free estimates for water damage repair?

Are your technicians fully certified for water damage restoration?