Fast, reliable, and local – Restora offers expert water damage restoration in Kent with 24/7 emergency response and experienced technicians.
When disaster strikes at home in Kent, you need a restoration company you can truly trust. Restora Services is proud to be based right here in Kent – this is our home turf, and we treat our customers like neighbors. Here’s why Kent homeowners and businesses turn to us for water damage emergencies.
Our headquarters is in Kent, so we’re always just minutes away from any call in the city.
We quickly take action to limit damage and restore your property.
We’re a Kent-born business that cares about our community. Restora is Veteran-owned and built on values of integrity, service, and excellence.
As a Kent-based company, our reputation in the local community is everything. We’re proud to share some feedback from our customers, as well as the credentials that set us apart:
It takes real industry knowledge and a deep understanding of the system to successfully challenge an insurance company, and Restora proved they have both.
Their team came in 2 hours after our emergency call and got to work immediately. They were professional, easy to work with, and answered our questions.
I had a lot of water damage resulting from a leaky water heater. Fortunately we were able to get help from Restora Services in time to avoid any mold.
The Restora team helped me navigate a tough water emergency and I would definitely use them again.
A pipe broke in my house and flooded the kitchen - Restora came in and fixed the issue quickly and made the entire process seamless. Great service and customer care.
I had an excellent experience with Restora after a water damage incident in my home. Their team was professional, responsive, and thorough in their work, ensuring that every corner was addressed.
hey were very responsive, professional, and knowledgeable about every step of the restoration process.
Also a big plus they’re a veteran owned business! Awesome group of folks and incredible customer service.
When you call Restora for water damage in Kent, we move quickly to bring your property back to normal. Our step-by-step process ensures nothing is overlooked:
The moment you contact us, our Kent-based crew is mobilized. We offer 30-60 minute response times within Kent city limits for urgent water damage. Upon arrival, we first ensure safety (checking for electrical hazards, etc.) and then stop the source of water if it’s still leaking. Quick action in this first stage is key to preventing additional damage.
Next, we conduct a thorough inspection of all affected areas. Using moisture detection tools, we find not just the obvious wet spots but also any hidden water intrusion (in walls, under flooring, etc.). We’ll explain the extent of the damage to you and outline a tailored restoration plan. This assessment is documented for your insurance as well.
Our team immediately gets to work on water extraction, removing standing water with powerful pumps and vacuums. We then set up a professional drying system. High-capacity dehumidifiers and air movers run continuously to pull moisture out of structural materials. Throughout this process, we monitor humidity and moisture levels daily. We also move and protect your furniture and belongings, and dispose of any debris or unsalvageable materials. Our goal is to dry everything to industry standards as fast as possible, which usually takes a few days for most water damage jobs.
As part of mitigation, we clean and sanitize the affected areas. This includes antimicrobial treatments to prevent mold and odor. If any mold has already started, we address it through safe remediation practices. We ensure the space is not only dry but also clean and safe for your family. We’ll also check adjacent rooms or areas to ensure water didn’t spread unnoticed.
We keep you and your insurance company informed at each stage. We document everything – moisture readings, photos of damage, inventory of damaged items – and share these with your insurer to facilitate the claim. We often bill the insurance directly, so you don’t have to pay out-of-pocket and wait for reimbursement. You’ll get regular updates from our team about progress and what to expect next.
Once drying and cleaning are complete, we move into the restoration phase. We will repair or replace any building materials that were removed. This can include installing new drywall, flooring, or cabinets, repainting walls, and making sure the affected area looks as good (or better) than it did pre-loss. Finally, we do a walkthrough with you to ensure everything is repaired to your satisfaction. We don’t consider the job done until you’re happy with the result.
By following this comprehensive process, we make sure that no moisture is left behind and no detail is overlooked. Our Kent customers can expect effective, efficient service, from the initial emergency call to the final rebuild. We know it’s our responsibility to not only fix the damage but also to support you through a difficult time with clear communication and genuine care.